Shipping policy

Shipping Policy

Last updated: September 27, 2026

Processing Time
Some items are handmade to order or made in small batches, so please allow 3–5 business days for your order to be made and packed before it ships. During busy seasons, processing may take slightly longer — we'll always let you know if there's a delay.

Shipping Rates & Delivery
Domestic (U.S.) orders ship via standard ground shipping, with delivery typically taking 3–7 business days after processing. Shipping cost is calculated at checkout based on package weight and destination. We currently ship within the United States only; if you're located elsewhere and would like to place an order, reach out through our Contact page and we'll see what we can do.

Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can also check the status of your order anytime from your account.

Lost or Damaged Packages
If your order arrives damaged or never arrives, contact us within 7 days of the delivery date (or expected delivery date) with your order number and photos if applicable, and we'll make it right with a replacement or refund.

Address Accuracy
Please double-check your shipping address at checkout. We're not able to reroute or refund orders shipped to an address entered incorrectly by the customer, but we're happy to help however we can.